FAQs

What type of Enchanted photography prints do you offer?

Currently our prints are available in three sizes printed on matte paper by a local printing shop. With a collection that features stunning photography that whisks you away to breathtaking locations, from the tranquil beauty of Santa Cruz Wharf to the lively city vibes of London. It's like a mini-vacation for your walls!

How long will it take for my enchanted prints to arrive?

Patience is a virtue, my friends! Most prints are conjured up in 2-3 business days, and then they embark on their shipping journey, which can take an additional 3-10 business days.

Can I return or exchange my custom artwork?

As much as we’d love to, each piece is a unique work of art printed just for you, so we don’t accept returns or exchanges. But if something goes awry, just shoot us an email at support@enchantedshutterbug.com, and we’ll work our magic to make it right!

What if my order arrives damaged or is the wrong item?

That’s not the kind of enchanting we want! Please inspect your order upon arrival and contact us immediately if you find any defects, damages, or if you received a surprise item (and not the good kind!). We’ll evaluate the situation and do our best to fix it!

Do you ship internationally?

We’re thrilled that international visitors have found us and hope they enjoy the photo journey.  However at this time we do not ship internationally.

How can I contact you if I have more questions?

We love a good chat! If you have more questions, feel free to reach out to us at support@enchantedshutterbug.com.